House Rules

Comfort has its own ways, its rules and rituals: you'd get to know them.
 

  • The address of Maso Zambo is: Cassina Valsassina, Via per Mezzacca, 6
  • The GPS coordinates are: 45° 55’ 58,80’’ N 9° 28’ 48’’ E
  • You can leave the car in the outdoor parking which is locked and reserved
     
  • The welcoming and transport of the luggage will be arranged by the owners. Guests can reach the Maso with a short and relaxing walk in the wood (some 200 metres) or by shuttle
  • Check-in is after 3 p.m. Guests are kindly asked to communicate what time they will be arriving via email and to call + 39 3484414370 once they arrive at the parking
  • Check-out is no later than 11 a.m. on the day of the departure
  • Upon arrival, guests will be given the keys to the parking, the pedestrian gate, the Maso and the room, which they must hand back when checking out
  • A buffet breakfast is served from 8 to 10.30 a.m. Lunch and dinner, available only upon reservation, start at 1 p.m. and at 8 p.m. In case of any special need we can arrange a different time
     
  • You can access the Spa after 10 a.m.
  • The use of the sauna is allowed from 10 a.m. to noon, and from 3 p.m. to 7 p.m.
  • Bathing suits are not allowed in the spa and in the sauna. Every guest will receive a bathrobe, a sauna towel and a pair of slippers. (For details on the right use of the sauna, please refer to the “Recommendations from the Maso”, also in the bedroom and in the spa’s changing rooms)
  • Massages and other treatments must be reserved when booking the room or on the day of arrival, for the next day
     
  • The building has a stair-lift to access the rooms if necessary. One of the bathrooms has a suitable size for guests with motor difficulties, with a floor-level shower with no barriers
  • Bedrooms have satellite TV, insect screens and darkening curtains
  • Given the bathroom is open view, to have full darkness in the bedroom, you must use the darkening curtains in the bathroom as well
  • So that you can enjoy reading in bed, you can control the lights from the switch placed on the wall next to the bed. On top of the mattress there’s a rollofill topper for the highest comfort, while a pillow in natural corn can be matched with one that is more suitable for rest
  • Eating inside the room is forbidden
  • If you are staying for more than one night and you would like to have your room cleaned, please leave it between 10.00 a.m. and 12.00 a.m. for the daily cleaning
     
  • Animals are not allowed.
  • Smoking is forbidden inside the Maso

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